HONOLULU (KITV) - Have you ever wondered how crew members deal with your personal items?

One man sent us this video showing a Hawaiian Airlines crew member unloading passengers' luggage from the plane.

"As if baggage cost wasn't high enough you have people who are supposed to safely and securely take care of your property, destroying them instead!!" said David Christian, the dissatisfied customer.

Hawaiian Airlines responded by tweeting this: