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Hawaiian Airlines responds to video of their employee mishandlin - Honolulu, Hawaii news, sports & weather - KITV Channel 4

Hawaiian Airlines responds to video of their employee mishandling baggage

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A passenger recorded video of an employee unloading excess bags from a flight bound for Phoenix.

The video shows bags being tossed onto an adjacent beltway.  

Hawaiian Airlines responded with this statement:

"The way these bags were handled is not acceptable and it was very upsetting to learn this had occurred. We immediately counseled the employee, and contacted the passenger who took the video to apologize for our employee's actions."

Hawaiian Airlines says it will use the video in ongoing training for its employees. 
 

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