Quantcast

Those with Island Air tickets should seek refunds now - Honolulu, Hawaii news, sports & weather - KITV Channel 4

Those with Island Air tickets should seek refunds now

Posted: Updated:
HONOLULU -

The state's Office of Consumer Protection is urging Hawaii consumers who have unused Island Air tickets bought by credit or debit card to contact their card providers immediately to seek refunds.

Island Air filed for bankruptcy protection on Oct. 16 and less than a month later closed the company for good.  A trustee has been appointed to oversee liquidation of the company's assets to pay creditors.

"In most instances paying by credit card makes is easier for consumers to obtain a refund for services or goods that are not provided. In view of this, anyone who purchased an unused ticket by credit card needs to contact their credit card company as soon as possible to request a chargeback,” said Office of Consumer Protection Executive Director Stephen Levins said.

Consumers need to pay attention to time limits when applying for a refund.  Although some credit card companies may establish more generous policies, federal law establishes a 60-day deadline from the time a credit card statement with the improper charge is first posted. For more information on how to request a refund or a chargeback, consumers should call their credit card company or review their statement.

Click here for more on disputing credit card charges.

Most Popular

Stories
Videos
Slideshows
loading...
  • HeadlinesMore>>

  • Artwork helps Colorado babies

    Artwork helps Colorado babies

    Monday, April 23 2018 1:34 PM EDT2018-04-23 17:34:47 GMT
    A little girl who is lucky to have lived past birth herself has found a way to help other children fighting for their life.
    A little girl who is lucky to have lived past birth herself has found a way to help other children fighting for their life.
  • 2 More Democratic senators say they'll vote for Pompeo

    2 More Democratic senators say they'll vote for Pompeo

    Monday, April 23 2018 11:49 AM EDT2018-04-23 15:49:32 GMT
    Democratic Sen. Joe Manchin tweeted on Monday that he will support CIA Director Mike Pompeo in his confirmation vote to be the next secretary of state, the second Democrat to back the nominee increasing his chances of being confirmed by the chamber.Democratic Sen. Joe Manchin tweeted on Monday that he will support CIA Director Mike Pompeo in his confirmation vote to be the next secretary of state, the second Democrat to back the nominee increasing his chances of being confirmed by the chamber.
    Democratic Sen. Joe Manchin tweeted on Monday that he will support CIA Director Mike Pompeo in his confirmation vote to be the next secretary of state, the second Democrat to back the nominee increasing his chances...
    Secretary of state nominee Mike Pompeo now has the support of three Democratic senators, after two lawmakers said Monday they'd back the CIA director to be the nation's next top diplomat.
  • These states are observing Confederate Memorial Day today

    These states are observing Confederate Memorial Day today

    Monday, April 23 2018 12:29 PM EDT2018-04-23 16:29:33 GMT
    A veteran of the confederate States of America examines a Union water bottle in front of a Confederate flag.A veteran of the confederate States of America examines a Union water bottle in front of a Confederate flag.
    It's been nearly 153 years since the Confederate Army surrendered to Union forces, ending the American Civil War.
    It's been nearly 153 years since the Confederate Army surrendered to Union forces, ending the American Civil War.
  • Rod Rosenstein gets his day at the Supreme Court

    Rod Rosenstein gets his day at the Supreme Court

    Monday, April 23 2018 12:49 PM EDT2018-04-23 16:49:34 GMT
    Rod Rosenstein, the embattled deputy attorney general, will take a break from supervising the Russia investigation on Monday to make his debut before the Supreme Court and argue a technical sentencing guidelines case.Rod Rosenstein, the embattled deputy attorney general, will take a break from supervising the Russia investigation on Monday to make his debut before the Supreme Court and argue a technical sentencing guidelines case.
    Rod Rosenstein, the embattled deputy attorney general, will take a break from supervising the Russia investigation on Monday to make his debut before the Supreme Court and argue a technical sentencing guidelines case.
    Rod Rosenstein, the embattled deputy attorney general, will take a break from supervising the Russia investigation on Monday to make his debut before the Supreme Court and argue a technical sentencing guidelines case.
  • Mike Pompeo, Trump's pick to be secretary of state, faces key committee vote

    Mike Pompeo, Trump's pick to be secretary of state, faces key committee vote

    Monday, April 23 2018 12:54 PM EDT2018-04-23 16:54:34 GMT
    Mike Pompeo, the Trump administration's nominee to lead the State Department, made his case for confirmation on Thursday, stressing his service in the military and at the CIA to skeptical lawmakers, and emphasizing the unique place the US holds in the...Mike Pompeo, the Trump administration's nominee to lead the State Department, made his case for confirmation on Thursday, stressing his service in the military and at the CIA to skeptical lawmakers, and emphasizing the unique place the US holds in the...
    President Donald Trump's pick to be secretary of state faces a key committee vote Monday evening, where Mike Pompeo is not expected to have enough support for a favorable recommendation, a distinction not seen...
    President Donald Trump's pick to be secretary of state faces a key committee vote Monday evening, where Mike Pompeo is not expected to have enough support for a favorable recommendation, a distinction not seen before in...
  • Kellyanne Conway's sexism charge is laughable

    Kellyanne Conway's sexism charge is laughable

    Monday, April 23 2018 12:39 PM EDT2018-04-23 16:39:35 GMT
    It is difficult to take Kellyanne Conway -- the woman whose job it is to defend and advocate for a man who has boasted about sexually assaulting women -- seriously when she tries to use the sexism card to get...
    It is difficult to take Kellyanne Conway -- the woman whose job it is to defend and advocate for a man who has boasted about sexually assaulting women -- seriously when she tries to use the sexism card to get herself out...
  • Angry shareholders and protesters are ready to unload on Wells Fargo

    Angry shareholders and protesters are ready to unload on Wells Fargo

    Monday, April 23 2018 1:34 PM EDT2018-04-23 17:34:40 GMT
    Wells Fargo is still under fire from shareholders, angry activists and assertive regulators, a year and a half after the fake-accounts scandal erupted.
    Wells Fargo is still under fire from shareholders, angry activists and assertive regulators, a year and a half after the fake-accounts scandal erupted.
  • Netflix CEO paid $24 million last year -- and salaries are going up this year

    Netflix CEO paid $24 million last year -- and salaries are going up this year

    Monday, April 23 2018 1:29 PM EDT2018-04-23 17:29:36 GMT
    Netflix CEO Reed Hastings' pay keeps climbing.
    Netflix CEO Reed Hastings' pay keeps climbing.