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Fans upset after long wait time to enter Stan Sheriff Center for Clippers-Raptors game

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Hundreds of NBA fans left Sunday night's exhibition game at the University of Hawaii angry and frustrated.  Long security lines caused them to miss part of the game between the Toronto Raptors and the Los Angeles Clippers.

NBA security standards call for metal detectors and a search of items brought into the arena, which is something UH doesn't normally do.

Lines extended all the way into the Lower Campus parking structure, causing some fans to miss the entire first half.  For some, it took them almost two hours to get into the game.  Fans say they didn't expect it to be so disorganized.

“We got there probably at 3:15, which is 45 minutes prior to the game.  We’re thinking the game was delayed while we were waiting outside the huge line.  It wasn’t even a line it was a crowd.  I think they need a better system with the security just allowing entry and easier access.  We missed a lot.” said local resident Jenny Kim about Sunday’s game.

AEG Facilities, which promoted the game, apologized in a statement.
Its Chief Operating Officer Chuck Steedman says:


"All fans who purchased tickets for today's game and were delayed entry to the arena until after the first quarter will receive a complimentary ticket for each one purchased for Tuesday's upcoming game."


Those can be picked up at the Stan Sheriff Center during normal hours, but you have to bring your scanned ticket from Sunday's game.  The arena will open two hours before Tuesday’s 7:00 p.m. tip-off.  Fans are asked to arrive early as a precaution and are reminded that no big bags or backpacks will be allowed.

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