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But after a series of meetings, on Friday, the Election Commission said no one should lose their job - not even Chief Elections Officer Scott Nago.
It was a recommendation that sparked support and fresh criticism.
"It's my feeling that he dealt with a lot. He had a lot on his plate," said Kuada, who came out in support of Nago on Friday.
"We've got bad performance, bad work, and bad consequences, and yet no one takes action. They've wasted everybody's time because they're doing nothing," said Slom, who's been demanding Nago's resignation for months.
"We've identified the problem and we've figured out what we can do so we don't repeat that problem," said Nago.
He said the election office has changed its ballot order formula, is submitting evaluations, and is holding all employees more accountable.
"This is just the beginning. This is not enough," said Commissioner Danny Young, who was part of a two-member task force charged with getting to the bottom of what happened.
Young said he interviewed several elections managers and said more training, regular evaluations and standard operating procedures will be implemented.
But it may be a tough sell to voters still stunned by a major election blunder.
"I think people will remember this the next time they vote. I don't think people will have forgotten," said Allen.
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