Some of the patients are at Queen's every day for treatment, and those navigators line up everything from lodging to transportation to make the process seemless.
"When they come in they are all anxious, or they are all worried," explained Janet Yoshikawa, a cancer patient navigator. "So what I kind of do is relax and when they relax they open up."
"We see a lot of patients who are homeless or who don't have family here and they are on the mainland," said Nishioka. "So we provide the support that some of other patients are lucky to have."
This close knit group says in the end it's the patients' strength in the face of their illness that keeps them going every day.
"It really touches my heart. For me having that appreciation from that patient when they come up to you that oh "Jocelyn wit out you I probably would not have made it this far through my treatment it brings joy to my heart to be apart of that patients journey,'" Nishioka concluded.