Hawaiian Telcom has set up a phone bank for Big Island residents to make free on-island calls at the Nanawale Community Center located at 14-855 Kehau Road, Pahoa. The center's hours are weekdays from 8 a.m. to 4 p.m. and weekends from 9 a.m. to 5 p.m.
Hawaiian Telcom has also set up free Wi-Fi access at the Pahoa Community Center at 15-2910 Kauhale Street, Pahoa. To take advantage of the free Wi-Fi, consumers should bring their own wireless devices, such as laptop computers, tablets and smartphones. Currently the center's hours are 8 a.m. to 9 p.m. from Monday through Thursday, and from 8 a.m. to 4:30 p.m. on Friday. The center's phone number is 808-965-2704.
On Friday, Hawaiian Telcom announced that the company had set up phones and free Wi-Fi access at the Hawaiian Shores Community Center located at 15-458 Kahakai Street, Puna. Hours of operation are 8:30 a.m. to 4:30 p.m.
Hawaiian Telcom crews continue working with Hawai'i Electric Light Co. and state and county officials to safely clear access ways and restore services to all customers as quickly as possible. As a reminder, for safety reasons, please do not touch or move downed lines, as it could be a power line and potentially dangerous.
Fallen utility poles or cables and service issues can be reported to Hawaiian Telcom's 24-Hour Service Center at 643-6111. The company thanks customers for their patience and understanding during this time.