On Tuesday, the city unveiled a new program that allows people to leave one of the Satellite City Halls and wander while transactions are being processed.
It was shown at the Satellite City Hall at Pearlridge Center.
"So when you come in here to pull and number, you can either wait in this office and look up at the screen when your numbers coming up, or you can actually take your cellphone with you to shop and we will let you know by text 15 minutes before your number comes up so you should come back upstairs," said Honolulu Mayor Kirk Caldwell.
The program, called "Aloha Q," was developed by information technology director Mark Wong and his colleagues.
It's a sign of the new digital government at the city where we'll be doing most of this in-house. We didn't have to buy any new equipment," Wong said.
The city spent just $800 for the two monitors that list customers' numbers.
Those who don't want to leave can just sit and watch television.
Adrian Bandhu said his trip to re-register his vehicle was smooth.
"I think it was very good compared to the other times having to stand all the time," she said. "The line (was) extending sometimes all the way out here so for me, to come in and have it be a little more efficient, I think this was a great experience."
"Aloha Q" rolled out on Friday. The city hopes to eventually offer it at other Satellite City Halls.