Monthly water bills, additional surcharge, draw customer complaints
New billing prompts onslaught of calls
The Honolulu Board of Water Supply began the switchover from billing customers twice a month, to once a month.
Hundreds of thousands of customers began receiving the bills this week.
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To contact the Honolulu Board of Water Supply, email them at firstname.lastname@example.org, call at 748-5000, or call the ENV at 768-3330 during normal business hours, 7:45 a.m. to 4:30 p.m., Mondays through Fridays.
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