Go! Airlines ends serviceUPDATED 10:31 PM HST Mar 17, 2014Video Transcript
Good evening, I'm Yunji de Nies. Go will stop service in Hawaii at the end of the month. KITV4's Brenton Awa here to tell us why they're leaving, and what means for interisland travel. Brenton? Yunji -- Go Airlines has been offering it's low fare flights for roughly eight years in Hawaii -- but the cost to operate it's Jets here has gotten too expensive. Go's parent company will be taking those jets and using them on the mainland. 821 "I'M WORRIED THAT IT'S GOING TO CREATE MORE OF A MONOPOLY AND THE PRICES ARE GOING TO GO UP HIGHER." A potential rise in ticket prices is the main concern inter- island passengers had when hearing that Go Airlines is going out of business. But an industry insider tells us that might not be the case. 1546 "I DON'T THINK YOU'RE GOING TO SEE FARES JUMP UP VERY MUCH, AGAIN BECAUSE I THINK THERE'S GOING TO BE SOME VERY SPIRITED COMPETITION BETWEEN HAWAIIAN AND ISLAND AIR." Those two carriers are Go's main competition. But in this market -- three -- can be a crowd. 1259 - 1315 "IF YOU HAVE THREE COMPETITORS THAT ARE IN THE SAME MARKET, THE ONE THAT'S IN THE MIDDLE IS ALWAYS IN A REALLY TOUGH SITUATION. HAWAIIAN HAS THE TOP END OF THE MARKET. ISLAND AIR IS OFFERING THE MOST AFFORDABLE FARES, AND THAT PUT GO IN THE MIDDLE." That isn't a place any Airline wants to be. In 2006 -- Go opened in Hawaii -- competing with Hawaiian and Aloha Airlines... The company went as far as offering 1-dollar flights to make a statement. 1334 "I LIKE TO SAY THEY WERE A WOLF IN SHEEPS CLOTHING. THEY CAME IN AND PRETENDED THEY WERE THE LOW COST COMPANY WHEN IN FACT THEIR COST WERE QUITE A BIT HIGHER THAN HAWAIIAN AND ALOHAS WERE." Stuck in the middle -- back then, it was Aloha that had to go... 1653 "WE HAD AN AIRLINE COME IN THAT PRETENDED TO BE A LOW-FARE AIRLINE WITH A REALLY HIGH COST STRUCTURE AND THEY PUT ONE OF THE TOP 10 EMPLOYERS IN THE STATE OF HAWAII OUT OF BUSINESS BY CHARGING RIDICULOUSLY LOW TRULY ANTI-COMPETITIVE PRICES." A move that just couldn't last... And now -- one that has Go saying Aloha. So what does this mean for passengers who've booked travel through Go? If you're travelling through March 31st -- you won't be affected... However -- If you've booked between April 1st and June 30th -- Go says it will re-book you on Hawaiian Airlines instead. ...And if you've paid for a flight after that date -- the company says you'll get a refund.