The Honolulu City Council unanimously adopted a resolution Wednesday asking Mayor Peter Carlisle to consider restoring bus routes without increasing fares.
Because of increasing costs, the city's Department of Transportation Services altered or discontinued more than 20 bus routes on June 3.
Some bus riders testified they have not been able to get to work on time, noticed fewer buses making regular stops and have seen too many overcrowded buses since the new changes took effect.
"The buses are filled to capacity and people are packed like sardines," said Geri Padilla.
"We are listening very closely to these because we are trying to look for ways to be able to find the money. I don't think finding the money is as simple as what everybody is saying," said City Managing Director Doug Chin.
The city expects to spend $3 million more on fuel this year and has a $10.5 million increase in operating expenses this year.
The council also adopted a resolution that would suspend the policy that requires 27 to 33 percent of the cost of bus operations to come from the fare box.