Bank of Hawaii is warning the public about fraudulent text messages being sent to your phone.
The fraudulent messages state that lines of credit have been decreased or that accounts have been blocked or suspended. The messages instruct the recipient to call 1-857-453-3714 and then enter their account number and PIN.
Individuals who receive this message are advised not to respond or call the number.
Bank of Hawaii does not ask for confidential account information by telephone or text message.
Bank of Hawaii has the following reminders:
- Bank of Hawaii does not call or email customers requesting personal I.D. information (SSN, PIN), account numbers, passwords, etc.)
- Any such request should be viewed as highly suspicious and recipients should not respond.
- Recipients should confirm the validity of suspicious requests by contacting the company using phone numbers or email addresses that are known to be legitimate.
- In the event a recipient mistakenly provided personal information, he or she should immediately contact Bank of Hawaii at: 1-888-643-3888 or email email@example.com for staff assistance to help protect their finances.